Shipping and Return Policy
Shipping Policy
All orders are packed with care and shipped via USPS to your door. Orders are shipped within same business day from the day of purchase.
We assume no responsibility for any lost or stolen package after we have provided a shipment tracking
number.
Free shipping on all orders over $199.
Orders below have a flat shipping rate ranging from $9.95.
Return & Exchange Policy
If for any reason you are not satisfied with your purchase, you may return your item for a full refund with the following conditions as outlined below. Please note: We do not issue exchanges; a new order should be placed.
All returns must be sent back within 7 business days of receiving your order to receive a full refund.
Packaging and tags must be intact. Money will be returned to the original credit card used when placing
the order.
You can return up to 14 business days to receive a store credit.
The customer is responsible for return shipping. We can only accept returns sent via USPS, UPS or Fedex.
Please send returns to:
Hibernate inc.
1058 57th Street
Brooklyn, NY 11219
To be eligible for a return or exchange, your item must include all tags and be in the same condition as when it was delivered to you.
All sale items are FINAL sale.